Channel Posts Search in Teams Returns No Results

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Issue

A user tries to search the posts of a Teams channel (CTRL-F), but no results are returned.  The UI displays “No matches found.”  The same experience happens in the desktop and web UI for Teams.

Resolution

Check to be sure that the user is in the Microsoft 365 group’s members list.  It is possible in some scenarios (AAD Portal and Teams Admin Center when teams are created) that a user would only be in the group’s owners list.

  1. Browse to the AAD Portal in Azure (https://aad.portal.azure.com/)
  2. Select Groups
  3. Search for the Team name (the M365 group name), then click on the group
  4. Click Members on the left navigation of the group blade
  5. Check to see if the impacted user is listed.  If they are not, add.

You may need to wait a few hours before search starts working for the user.

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